Innovating patient journeys with AI solutions to reduce potentially avoidable hospitalizations

Executive summary

This white paper is based on a BioTechX 2025 roundtable, where healthcare innovators and technology leaders explored opportunities to reduce avoidable admissions and improve patient journeys.

The discussion focused on major challenges posed by Potentially Avoidable Hospitalizations (PAHs) to healthcare systems worldwide. PAHs refer to hospital admissions that could be prevented through effective outpatient care. Their prevalence signals gaps in primary care access, quality, and long-term
management.

Participants noted that many such admissions could be reduced through more integrated healthcare services, increasingly supported by AI solutions that strengthen system resilience.

This paper outlines key challenges and opportunities for reducing PAHs globally and advancing patientcentric, AI-enabled care.

Innovating patient journeys with AI